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Excellent Service... ...Avivo
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Quick delivery and exactly as ordered. Will definitely use again.... ...Robert Suckling
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Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed... ...Steve Dunn
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Delivered a day early, cheapest price on the internet.... ...Nicholas Jones
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Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer ... ...Christine
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ... ...Alison Findlay
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.... ...Beverly Horn
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H... ...John H
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Very good service, kept updated re: order, goods fit perfectly! Thank you.... ...Caroline Steel
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