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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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All ok. Delivery very slow though....
...Gary Quest
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Excellent customer service would definetely use again...
...craig fairhurst - williams car and commercials
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!! ...
...Mike Aiken
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!...
...Mark Hawkins
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would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub .....
...H.D.R. Services
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Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered
Very happy with the service...
...Mark Tanner
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On time, on budget and to specification, what more can I say. Perfect...
...Paul Curran
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What you need - a good price and fast delivery...
...Benjamin WELSH
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive....
...stephen Lusher
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