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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia... ...Julia graham
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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest... ...Christopher Guest
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I do think your charges for posting and package expensive. After waiting a week I telephoned your office to say that my kit had not arrived. I was impressed with the lady who rang your High Wycombe branch and I received the goods the following day.... ...Paul Morris - 8 Greenhaven Rise
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Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub.... ...John Pattison
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either.... ...James Bastow
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I ordered a part which arrived when promised and was the right part. Sorted. thank you... ...Judith Dennison
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service... ...Wendy Moore
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Prompt service and quick delivery - thank you!... ...Mrs C L Ellis
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you.... ...A F Leader
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.... ...Gavin Williams
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more reviews... |
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