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Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.
The delivery wait was reasonable and the item was well packaged.
I have saved the website details to my favourites.
Thank you.... ...Paul Cartwrig
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around.... ...John Cahill
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again.... ...Martin Way
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
... ...mark jameson
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Fast delivery and item exactly as described - excellent service!... ...russdell thoms
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Excellent service and communication regarding order.Prices better than any other quoted... ...Steve Fallowfield
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub... ...Mr David John Fallon
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.... ...M N Porter
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response. ... ...Stephen Watts
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy.... ...Peter
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