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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Entirely satisfied with your service - many thanks.... ...Simon Ward
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very good service will use again , highly recommended ... ...platters harunu tercan
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Price was great but had to wait a very long time for delivery.... ...Daloon Foods UK Ltd
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Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future.... ...Angela Trowell
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again.... ...Stephen Grayson
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future.... ...les allan
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ... ...Rachel Littlejohn
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ... ...Chris Waters
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Very fast delivery and genuine products.... ...c waterman
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