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Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
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...Keith Brawn
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet...
...Julie Lloyd
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
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...Wignall
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve....
...Hentervene Holiday Park
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive....
...Craig Young - Livingston Centre Ltd co Savills
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Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance....
...Barry McGurgan
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Order now completed satisfactorily. Thank you for your service....
...REBowyer
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Excellent service. On time, well packed and in good condition....
...Neil Procter
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quick delivery and very good price in comparison to other websites. Will definately use again.
Thank you...
...Anna Kelly
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