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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy....
...Mike Walton Property Maintenance
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Very happy with the service, product was delivered quickly and on time - Would definitely use this website again.
Many thanks ...
...Simona Scaglione
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful....
...M E Theeman
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation...
...Brian Power
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All good, thanks....
...Palmer
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...
...Marion Hazzard
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I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.
Tim Pryke...
...Mr T.Pryke
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Order now completed satisfactorily. Thank you for your service....
...REBowyer
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Good product.
Good communication from the sales team....
...GJ Brown
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more reviews... |
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