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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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The order was delivered in order. Thank you for your cooperation....
...Vlastimil Kalmus
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Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
Thank you. ...
...Jonathan Gardner
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Arrived as ordered on the day advised. Very good service and excellent communication throughout....
...Gwen Bayne
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet ...
...kevin maguire
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The part arrived promptly and was a good price. ...
...Nigel Daish - SE
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that....
...Clive Townley
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service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks...
...Hollycroft Heating
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easy and cheapest way to by boiler parts will use again...
...Alexander E Lawson
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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