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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much... ...Zakiya Hanslot
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Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks... ...Malcolm Holt
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Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct. ... ...Mr B R Goodliffe
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Good service, good price, will use you again. thanks... ...Roger Lawson
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Speedy service and delivered item as promised. Great service.... ...Ian Lomax
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.... ...Andrew Smith
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Thank you,excellent service and communication :... ...Nick Forrester
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok.... ...Claire sutton
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promt delivery very happy with order
... ...Stewart Bristow
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