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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ... ...Susan Langley
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE... ...Cedric Beeby
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Unit has arrived.
But slow delivery.... ...Richard Pearson - Above
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All good. Arrived on time & in good condition. Wolseley need to update their product database.... ...Steve Faley - Ondemand Plumbing
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Service was excellent. I placed an order and received both confirmation and anticipated dispatchdelivery details.
I also received a further e-mail to advise that the parts that I had ordered would be delivered on a specific daydate within the expected delivery timescale and the parts arrived, exactly as advised.
An excellent aervice all round.
Regards... ...Colin Forsyth
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Kept informed all the time, correct item delivered on time and a good price. Thank you... ...Gary Grant
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Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements.... ...Arthur Avery
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.... ...Emma West
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Good Service, I was able to identify the correct part and they arrived promptly... ...Henry Peat
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Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars!... ...Mrs K A Back
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