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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo...
...Ms Gavin
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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Keen price. Excellent service...
...CM Dawson
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Very prompt and efficient service...
...Geoffrey Bloodworth
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Came on time and at a competitive price. ...
...Stuart Nardone
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Hi..
I received my order nextday,,: thank you....
...arkersel
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Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay....
...Ray Le Goubin
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I am so impressed with the excellent service very quick responding to my enquiry regarding an obsolete part which I cannot get hold of anywhere else!
Communication also excellent by email and over the phone
Will certainly recommend your company to friends and colleagues !!...
...Patricia Christides
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Great service, fast delivery!...
...Geoff Speller
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Simple, quick and a good price plus couldnt find the goods elsewhere. Thank you...
...David Iszchak
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more reviews... |
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