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excellent service throughout and a good price....
...T Hounsome
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A little hiccup with the delivery, however it was sorted out within an hour.
Product is exactly what I ordered and at a good price
Thank you and yes I would shop with you again
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...Steve Lomax
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days....
...Colin Turnage
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Great service, goods arrived a day early ....
...I Lowe
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou...
...Paul Sercombe
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it....
...mohamed carmally
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Thank you for a very easy transaction. The item was received very quickly and was fitted on my shower in no time at all. Would definately use you again....
...NeilJobes
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...
...Hazel WhitelockWainwright
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks....
...susan henshall
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