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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either....
...James Bastow
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Great delivery thanks...
...Peter Horsfall
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much....
...Roy King - na
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Excellent advice, followed by very quick delivery. ...
...Val Robson
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks....
...Paul Hodgins
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The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks....
...Mrs Joanna Littlejohns
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!...
...Daniel Hoyle
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fantastic great service well informed ...
...paul errington
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Very good value and delivered in good time. I would definitely use My Tub again....
...Greg Denton
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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