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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!...
...John Cruickshank
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks....
...Paul Hodgins
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine....
...Scott Pattison
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help....
...David Martin
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I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although...
...Melinda Irwin
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
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...Chaten Parmar
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Dear Sirs,
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.
Best Regards,
Khaled...
...Khaled
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly....
...Paul Beardmore
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Everything as described, and provided helpful updates on delivery date....
...Andrew Dey
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you....
...Philip Hope - Phil Hope Plumbing
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