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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Very pleased with the sevice and the staff as all we very helpful !... ...Stortford tiling and marble ltd
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub.... ...Ian Bennett
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Everything good but the bag was a rather big for the contents.... ...Paul Drakes
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer... ...Steven Pritchard
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Hi
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
Kind regards
George... ...George Dickey
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Thank you for your prompt and efficient service. You kept me up to date as to when our order was despatched and the delivery date was spot on!
I will most definitely use you again.
Many thanks.... ...Venson Automotive Solutions Ltd
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The item ordered arrived promptly on the date stated and was as specified. The price of the item was very competitive particularly when taking the free delivery into account. Very happy with the service provided by MyTub.... ...T Bromley
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Brilliant service, thank you. You responded to my note over the local road closure and an alternative delivery date was arranged and you kept me informed. Who could ask for more Many thanks.
Regards
Colin... ...Colin Spoor
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Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou... ...Dave Daniels
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more reviews... |
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