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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition.... ...Ram Tiwary
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I can only compliment you on exemplary service. You took care to provide exactly what was required and took the initiative to keep my cost to a minimum. Your communication was also first class. Many thanks. Highly recommended.... ...Bob Scanlan
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Great service. Thanks.... ...Ruslan Kabalin
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Really good and received in plenty of time as needed.
Would use again if needed :... ...AFM Ltd
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Excellent quick and trouble free service, very pleased... ...Mrs Fiona Griffiths
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Very pleased with the service, price and quick delivery.... ...Jessica Cobban
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Items received.
Everything is ok.
Thx.
J-Pierre Rizzo... ...Rizzo J-Pierre
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Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go... ...Vineet Singh
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Good quick and reliable ... ...Mrs Debbie Colley
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more reviews... |
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