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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub...
...Brian Lovett
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Order arrived on time as promised. Very helpful staff. Excellent service....
...D.A.Tomlinson
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!...
...Mrs M P Cudworth
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account....
...Catherine Clark
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service....
...Brenda Bradshaw
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable....
...Michael Stanley
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended....
...Warren Gilbert
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Would not use again although delivery was free waited far to long 2 weeks...
...Peddarsway bed and breakfast
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Fantastic service. Thanks so much....
...Ms Sophia Ioannou
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To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price. ...
...Thomas Decombo
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more reviews... |
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