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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom... ...Roger Daley
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Great service, thank you... ...j m budny
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse... ...R B WHITEHOUSE
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Great company to deal with, no problem will purchase again.Thanks... ...Colin Hook Property Improvements
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)... ...Louise Knowles
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Regular updates on the progress of my order, arrived when planned, great service!... ...Nick Hemmings
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All delivered without hitch... ...Mrs Susan Marshall
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ... ...David Mundy
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Item delivered as communicated, cheapest price i could find and good customer service.... ...Hardeep Panesar
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Excellent service and communication. Thank you!... ...Brian Rattley
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more reviews... |
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