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Excellent service and received my parts in record time. Thanks....
...Robert Shaw Bruce
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
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...Peter Robinson
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule....
...Robert Elward
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First class service and price.Would order again....
...ALAN A V PAGE
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence....
...R.A.Yates
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Part sourced and delivered as promised on due date, thanks...
...Stephen Porritt
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The service has been phenomenal!
I cant believe that I had order online from the UK to get a part in Australia.
The delivery was with in a day of specified of the international delivery date.
I was updated regularly as to the status of my order.
Regards
Peter...
...Peter van Oosterom
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you....
...David E Wright
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Excellent Service. Goods delivered on Time and was updated continuously....
...Geoffrey B Houghton
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