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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged...
...Chartwood Design Ltd
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...
...gerry duffey
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery....
...David Hunt
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :...
...Milan Vadera
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it....
...Bryan hodgson
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Good response time...
...Alan Shelley
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delivery took a little longer than I had hoped...
...Peter Lowe
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges...
...Robert Bridges
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Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor. ...
...Clyde DMello
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Brilliant communication from my tub and product just the ticket!...
...Leigh Murphy
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more reviews... |
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