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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.... ...George Paparestis
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob... ...Rob Linden
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Your service was most satisfactory, and the people in your company were most helpful, especially when I was having trouble with the delivery.
thanks you very much the shower is working wonderfully.... ...Lorraine Parker sir-robert-mcalpine.com
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!... ...Duncan Alexander
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub... ...Mr K. Chapman
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future.... ...K.Last Plumbing
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!... ...NA
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Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.... ...Steve Edmondson
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As described, good price, quick delivery, thank you
... ...BH
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Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
Regards
Paul Seager... ...MR PAUL SEAGER
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more reviews... |
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