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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.... ...James
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ... ...Guy Greenwell
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All good. Arrived when promised and was the best price we could find.
... ...chris daw
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Excellent service, great communication, good prices,
thank you
Graham... ...Thompsons Fish and Chips
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Order came quickly, and the price was well below the manufacturers own website. Will use you again.... ...Andrew Phillips
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary... ...sea designgroup
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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall... ...keithadamson
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I am delighted with the products purchased and the very excellent service received from you.
Many thanks. ... ...Adedapo Olugbile
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We ordered a toilet seat which we believe is now discontinued, with my tub.co.uk and although it took some time before delivery they kept me informed at all times and the order arrived as promised. The item was as described, well packed and easily fitted. I would recommend the company and would use again.... ...M Connolly
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks... ...Aled Jones
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more reviews... |
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