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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays....
...J H Fletcher
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
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...Mick Malone
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve...
...SILEX LTD
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
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...Stuart Malone
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful....
...Nicholas Warner
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Wonderfully efficient. Thank you....
...Mr Robin Hooper - Tar Hinton Farms Ltd
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Thanks forthe delivery - received Sept. 19...
...John Bellairs
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!...
...Caroline Green
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Received as promised thank you...
...Danny Lafferty
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell...
...OC
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