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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards. ...
...Amanda Barry
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan...
...tristan shelton - Mr
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Great price and delivered when promised
Can’t be better than that ...
...Bob
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Easy ordering system and speedy delivery
Thank you...
...Tracy Boulton
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Good price and delivered as promised Thank You...
...Tony Lloyd
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great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
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...fiona duncan
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks...
...daniel macdonald
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ...
...David Butt
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Very good service...
...Flair Developments Ltd
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