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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
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...George Johnson
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Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
Kind regards
David...
...David Brymer
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God Job, you are very perfect with the information.
Thank you
FC...
...Fabio Costabile - Projesya Ltd
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!...
...Tracey Eve
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Easy to use website and fantastic customer service. 10 out of 10...
...Olga joven
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine....
...BRIDGET GRAVES
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Items received.
Everything is ok.
Thx.
J-Pierre Rizzo...
...Rizzo J-Pierre
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Goods arrived ahead of schedule - emails not....
...James Breeton
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more reviews... |
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