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When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you ... ...Barry Robins
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you.... ...Peter Moore
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Item deliverd quickly. Totally happy with it.... ...Jack Wong
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Good. ... ...coat marine limited
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.... ...Nicholas Sims
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The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me.... ...elllen mccarthy
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou... ...Paul Sercombe
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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Delivered on time ... ...Karen White
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!... ...Caroline Green
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more reviews... |
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