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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%....
...Chris Pook
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Excellent Customer services and very helpful staffs. always keep it up. ...
...Shoukath Ali
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Product was exactly as described and dispatched speedily...
...Tessa Yates
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...
...Alex Morton
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed....
...Timothy Hayton
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I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks!...
...Colin Payne
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I have been looking for this part for 18 months,and no one seemed to be able to supply it until I found My Tub Ltd,not only did they have the part but delivered it to my door in less than a week. Many many thanks....
...Dennis Johns
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Delivered my item as per the description and on the date advised. Great price too....
...Julie Lacey
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First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me over£5000 to replace my boiler....
...Andrew Hemphill
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