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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.... ...Hilary Thomas
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes... ...Graham Abbott
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order delivered correctly and promptly. Thanks... ...Anthony Harris
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,... ...Stuart Whitfield
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.... ...Peter Short
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive.... ...Craig Young - Livingston Centre Ltd co Savills
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RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS... ...Mark Gough
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Very good service
Good Product
Also very good customer services,
Thank you
... ...Praful Ratanshi
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Everything worked without problems, thank you.... ...Arnald Grabulosa - Dept. Quimica Inorganica UB
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Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.... ...Robert Legg
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more reviews... |
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