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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you.... ...Sue Mitchell
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Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
Rob Thorp... ...Rob Thorp
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| Thanks for excellent sales service and quick return of phone call with good advice and info. Website easy to use and good service.
Will use again.
... ...Martin McBride
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service.... ...Mr Peter Lund
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne... ...wayne lomax
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excellent service. My order arrrived next day.... ...Selwyn Dyson
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Good product at the best price I could find.
Excellent communication.
Fast delivery... ...Colin Baker
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Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again.... ...Margaret Collins
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you... ...David Mumford
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