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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Great service as always.
Product as spec and on time....
...Greg Borgartz - Essex Wildlife Trust
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again...
...Paul stretton
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order arrived on time and as described. thanks. ...
...mr Paul East
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Very impressed with the level of service, will definitely use again...
...Ian Brooks
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...
...ANTHONY NASH
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Great service-prompt delivery. Thank you...
...mr r lawrence
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected...
...Adrian Bates
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !!...
...Ian Cameron
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The order was delivered in time and in good condition.
Thanks,
Miriam. ...
...Miriam Leonard
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