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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Order collected from local centre. Fast, efficient and excellent customer services.... ...SUE MILLBANK
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.... ...Mr David James Forder
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Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed. ... ...S Davies
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Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.... ...Marta Kiepura
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Excellent service.
Prompt, efficient delivery as scheduled.
Thankyou... ...Colin Sidaway
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again.... ...windridge Coatings
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Excellent service. I have saved to "my favorites" to use again. Many thanks.... ...KEN ROBINSON
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Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent.... ...Paul Rainey
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!... ...PHILIP WILKINSON
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more reviews... |
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