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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned.... ...Eudes Diemoz
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a good all-round service, thank you for the swift response.... ...Alan Ledger Coops EMBS
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Prompt service & delivery, very pleased with product good value/well made.... ...Jacqueline Douglas
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey... ...John Hey
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Hello,
Your shipping has been OK to day not yesterday as announced. All is OK, Ive checked the contents, the three items are as expected.
Thanks you very much.
... ...Paul Philippe NUTTIN
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Just what I wanted and at a much better price for the item and the carriage than other suppliers.... ...Mr Tim Green
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley... ...W.E.LEATHLEY
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ... ...J SHEPHERD
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!... ...Horse & Groom
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From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client.... ...C Taylor
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