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easy to use website, good service, kept me informed of every stage of the delivery.... ...Daniel Carr
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Excellent service, great communication, would definitely use your company again... ...michael cooney
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Good service, would recommend and use again! ... ...mike chilvers
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Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you.... ...Thomas Francis Glennon
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
... ...gerry duffey
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
... ...ROB Whitehouse
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Good service and communication - would recommend.... ...Gordon Dougan
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.... ...Peter Short
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My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious.... ...Louis Fleury
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more reviews... |
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