|
|
 |
|
|
|
You have no items
in your trolley.
SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
|
| Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
|
many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives ...
...Ray Smith
|
Again a brilliant service delivered on time kept informed throughout...
...Peter Russell
|
Hello, I received my order, everything is perfect! Thanks again. Too bad he must contact the carrier to make an appointment for him to deliver me, and delivery costs are very expensive, more expensive than the item ordered....
...RANDU LUDOVIC
|
Found & delivered correct item promptly...
...Ian Swift
|
Replacement part delivered in a few days fitted no problems...
...David Gadd
|
Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...
...Graham Currie
|
Goods received in good order but not in the 2 days originally promised. 5 out of 10...
...Dacefield Services Ltd
|
I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
|
Hi,
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF...
...Alan Franklin - Banner Property Franklin Ltd
|
more reviews... |
|
|
|
|
|
|
|
|
|
