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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again... ...terry fox
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.... ...John Alden
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Many thanks for sorting out the problem of delivery.... ...Charlie Gregg
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy... ...GUy Barker
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Great service, next day delivery as promised. Many thanks. ... ...Steven Nathaniel - Barlows UK Ltd
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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Happy with the product. Easy to order. Quick delivery. Good price.... ...Teresa Hales
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Products were received quickly and I was informed of the order status every step of the way... ...Despina Fletcher - Vale of Aylesbury Housing Trust
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Equipment exactly as I needed. Did the job in five minutes. Cheaper than elsewhere. Pick-up was great, service friendly and precise. Would use again!... ...michael david gibson
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more reviews... |
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