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excelent service..... ...Nick Covill
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Great service, respose time to email,price and delivery excellent.... ...PAUL ASHURST
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ... ...Graham Currie
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Excellent service, very quick delivery and very competitive prices. Recommended.... ...James Poole
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Very good service. Thank you.... ...Mrs P A Davies
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again.... ...Maureen Rooney
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I have been looking for this part for 18 months,and no one seemed to be able to supply it until I found My Tub Ltd,not only did they have the part but delivered it to my door in less than a week. Many many thanks.... ...Dennis Johns
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Great service.....keep up the good work... ...Adam William Polson
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.... ...Trevor Peach
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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