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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped... ...simon martin
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It's a good no-nonsense steel bath - we have two of them now. Your service was excellent and the delivery man very helpful - he even gave me time to check the bath for damage before he left. Thanks.... ...Rob Ellis
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Order received as stated and no problem with the good service ,
many thanks George Watsn... ...Watson Alarms
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Prompt delivery, genuine spare, many thanks... ...David Gee
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Thank you - a very efficient service and excellent telephone support staff. ... ...Margaret Miller
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub... ...Mr K. Chapman
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin.... ...PETE IRWIN
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Very good delivery service thankyou... ...m.h.smith
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The products I needed were very competitively priced and I was happy with the service throughout.... ...David Barnes
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Excellent service, kept me informed of expected delivery. Thank you... ...Simon Morris
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