|
|
 |
|
|
|
You have no items
in your trolley.
SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
|
| Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
|
Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent....
...AlixPartners Ltd
|
After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem....
...Michael John Lomas
|
Great communications and service from all concerned. Easy to navigate through the website to find the parts needed....
...David Parker
|
After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company....
...JC Williams
|
My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order....
...Gordon Fullerton
|
received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though...
...alan collins
|
very pleased .Ordered item .was sent next day .And good communication would use this firm again...
...geoffrey leonard phillips
|
Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions....
...Richard Higgs
|
Excellent customer care and service from your front office staff.
...
...John Douglas
|
more reviews... |
|
|
|
|
|
|
|
|
|
