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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Order arrived on date as promised. Was the cheapest source. No time indicated when will arrive hence was not available to receive but order left in local plumb shop to collect. Thank you. Will use again....
...Kayode Adeboye
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very good service kept informed as to the delivery progress by email exactly as ordered and delivered on the stated day willuse again and will recomend to all ...
...mr keith fisk
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Fast, efficient service, and good communication. Communication is important. Thank you....
...M Lalbeharry
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you...
...Justin Thorner
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though....
...David Townend
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven...
...Susannah Leyden
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Great service. Delivered on time. Email enquiry replied to immediately. Would use this company again....
...LESLEY - WEBSTER
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Excellent service. Toilet was delivered next day, installed in under an hour....
...Duncan Luce
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Excellent service, good prices, fast delivery....
...Fred Gray
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more reviews... |
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