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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-... ...Carianne Purcell-Jackson
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Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service... ...MR WILLIAM J RENSHAW
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again.... ...Gary Mallinson
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub... ...Dr Reginald Brian Payne
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Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all.... ...Graham Penny
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You... ...Steve MacDonald
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service... ...Mrs Debra Petty
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison... ...JOHNSTON COMBINATION BOILERS
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Thank you for speedy processing & delivery of my order. Good communication from the supplier. I would certainly use your services again. ... ...ian whitchurch
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