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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you...
...Mark Topliff
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Prompt service at a resonable price....
...David Guest
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Amazingly quick service and good prices!...
...Brian Buxton - Leading Light
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Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again....
...Allan Hacking
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order....
...David Asquith
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Christine
I picked up my parts today, thank all the team for there help...
...Trevor Weavers
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Order very easy. Item received fast and on time. Thank you...
...Mrs L M Parker
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...
...Vinay Thadani
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Excellent. prompt delivery...
...Hugh Robert Graham
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more reviews... |
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