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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Excellent service, helpful with good communication. ... ...Aled Phillips
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I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family. ... ...Amanda Golley - Mrs
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Excellent customer service, keeping us informed about the delivery date for our order: thank you!... ...Maurice Whitehead
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Good customer support , fast delivery , Satisfied .
*****... ...Il SOLE - LOMY
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The replacement part was received on time and has fixed the problem - many thanks!... ...Mr Andrew Rogers
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friendly , helpful service,good communications...would highly recommend,many thanks ... ...michael moore
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Best price and next day delivery, nuff said... ...Mr Alex Stezycki
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Emailed to confirm delivery and came on time - great.... ...Mark Brazendale
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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ... ...Janet
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more reviews... |
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