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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent.... ...Ventilation Centre Ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Nice one Laurie ! Surf on dud ... ...Clarisford Developments Ltd
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website.... ...Mr LDJ Clark
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Thank you - a very efficient service and excellent telephone support staff. ... ...Margaret Miller
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Fast delivery at a low price.
I would recommend your company, thanks.... ...Alan J. Massey
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Received very quickly. Thank you... ...GRG Public Resources Limited
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first class shop, plus web site.
thank you
... ...pat cooper
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Excellent, helpful service every time....... ...Design and Technology Services Ltd
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much.... ...Roy King - na
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more reviews... |
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