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Excellent service delivered promptly - thank you...
...States of Jersey Prison Service
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Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too...
...Shaun Wray
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
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...Chris Askew
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Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises....
...Shirley Keen
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service...
...Dave Westlake
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done...
...judith gillett
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About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service....
...Barry Coleman
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product...
...Matt Quinn
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