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web site easy to use and product arrived when they said it would. I know it is not always easy but to known a rough idea of the time of delievery would just great not more hanging around. Otherwise cant fault it... ...Garry Matthews
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.... ...Fred Gray
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Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
David Beecham
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Hello David
I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
Regards
MyTub
Steve Marshall... ...david beecham
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Received item and happy with product, but delivery took ages. Thanks... ...Salvatore Bambino
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.... ...Angus Carmichael
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ... ...Peter Branney
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.... ...Brenda Bradshaw
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Thank for prompt delivery of the order which was received today. I am very impressed with the speed of delivery and hope to buy further parts in the future.... ...Kind regards
Dalvir
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My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious.... ...Louis Fleury
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Than you no problems... ...Dave BAMPTON
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more reviews... |
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