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Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
Kind Regards
Richard... ...Arden Gas Services
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions.... ...Richard Higgs
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Good service and products... ...Joan Vickers
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service.... ...ta Moira Tonna Designs
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The tap cartridge was exactly what I wanted and cured the leak.... ...Christopher John Cole
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Parts arrived in good order... ...Stephen bollani
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.... ...Anne Pritchard
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Good price and very good service quick delivery
... ...Steven parvin
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks.... ...Mike Parkin
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