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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Ordering process and delivery was easy
Would Def recommend ...
...Gary Burt - Castlewalls2008
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub...
...Mr David John Fallon
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Excellent product delivery and packaging very good would recommend to use again...
...william quilter
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny!...
...Paul Williams
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First class service! Fast and efficient!...
...Ruaridh Macleod
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your service and communication have been excellent and products and website are good to! I would guess delivery out of your hands at this point but delivery was confirmed for 12/01/2018 but didnt arrive until 15/01/2018 but wasnt a problem for me!
Regards...
...andy moss
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Excellent trader. Good communications, fast delivery and great product quality. Would use again....
...G.West.G.Ltd
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Fantastic service provided!...
...Hari Parmar
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Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service....
...Dorothy Fraser
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