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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you! ... ...Pamela Bullock
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Order processed very quickly and great communication about my order. Arrived within the week, good service!... ...Paul Johnston
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first class service right up to the point of delivery... the delivery guy was in my wife's words "the rudest delivery, i have ever had", the guy just grunted "sign ere..." my wife then asked if he had a pen and he just said "no".... he then mopped off to the van and then put the package on the floor by the door and walked off!!!! seriously no manners.... sorry to say this would put me off using you again.... ...Andy Knowles
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Superb next day delivery, just waiting for one more item from MyTub.... ...Sean Denton barnsley.gov.uk
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Excellent service with plenty of emails to keep you in the loop regards what you purchased.... ...Robert Edge
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Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again.... ...john epworth
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Very helpful service. Found obscure tap valves for me. ... ...Steve Williamson
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May cost more but service is excellent and quick delivery even when free.... ...Weston Sailing Club
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Very good service. Seamless from order to delivery. Thanks, MyTub.... ...John Beasley - Land Management Ltd
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more reviews... |
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