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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you...
...Deborah Priestley
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Excellent service and communication
Good price
Well done...
...Edward French
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Happy with the product. Easy to order. Quick delivery. Good price....
...Teresa Hales
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou...
...Paul Sercombe
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I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !...
...Bruce Cassell
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The item ordered arrived promptly on the date stated and was as specified. The price of the item was very competitive particularly when taking the free delivery into account. Very happy with the service provided by MyTub....
...T Bromley
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you...
...Nick Mooney
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I ordered a part which arrived when promised and was the right part. Sorted. thank you...
...Judith Dennison
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Very satisfied with the service I received thanks again. A wright...
...Anthony Wright
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