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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
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...john smye
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Very quick and efficient delivery....
...Lesley Clarke
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Very fast delivery, All parts delivered as per order.
Thanks for your help...
...Paul Stephenson
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new....
...Michael Sandison
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Very easy to order, fast delivery and very clear information throughout....
...nationwide platforms
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Good response time...
...Alan Shelley
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Excellent service - we actually got what we wanted, on time delivery and the cost was competitive.
The website was very user friendly and made finding and ordering the product a relatively painless task...much appreciated in a busy school office :- thanks...
...LESLEY HORTON - SIDDAL MOOR SPORTS COLLEGE
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Item received with thanks.
A very prompt service, many thanks....
...A D Weatherley
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
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...Len Ricardson
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